Legal
Privacy Policy
This Privacy Policy explains what personal data Marmex collects, how it is used, and what rights you have under applicable data protection laws.
01. Who We Are
This website is operated by Marmex, a digital marketing, web design and development company based at:
Pri vodnej vezi 3, 851 10 Bratislava, Slovakia
We provide digital marketing, advertising, website design, website development, analytics, automation and related business support services to companies in Europe and internationally.
For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Slovak data protection legislation, Marmex acts as the data controller in respect of personal data collected through this website.
We are committed to protecting the personal data of website visitors, prospective clients and business partners. This Privacy Policy explains what information we collect, how we use it and your rights.
02. Data We Collect
We may collect personal data when you interact with our website, submit a contact form, communicate with us by email, or engage our services.
The types of data we may collect include:
- Identity data - name, surname, company name and job title.
- Contact data - email address and business address.
- Financial data - invoicing details, VAT numbers and billing-related information where applicable.
- Technical data - IP address, browser type, device information, time zone and system data.
- Usage data - pages visited, time on site, navigation paths and website interactions.
- Marketing data - preferences for receiving communications and campaign-related interactions.
- Business data - information shared in relation to services, such as marketing goals, budget range, project scope, current website and project details.
We do not intentionally collect sensitive personal data. If such data is provided, it may be deleted where appropriate.
03. How We Use Your Data
We may use personal data for the following purposes:
- To respond to inquiries and contact requests submitted through the website form.
- To provide, manage and improve our services.
- To manage client relationships and business communications.
- To process invoices and business transactions.
- To analyse website performance and user behaviour.
- To support marketing, advertising and campaign-related activities.
- To ensure website security and prevent misuse.
- To comply with legal and regulatory obligations.
We do not use your data for unrelated purposes without informing you where required.
04. Legal Basis for Processing
We rely on the following legal bases:
- Contract performance - when processing is necessary to provide requested services or take steps before entering into a contract.
- Legitimate interests - to improve services, ensure security, respond to business inquiries and operate our business.
- Legal obligation - to comply with applicable laws, accounting rules and regulatory requirements.
- Consent - where required, for example for certain marketing communications or cookies.
You may withdraw consent at any time where processing is based on consent.
05. Data Retention
We retain personal data only for as long as necessary for the purpose for which it was collected, including legal, accounting and reporting requirements.
- Client and financial data - up to 10 years where required by applicable accounting or tax rules.
- Inquiry data - up to 2 years after the last meaningful interaction.
- Analytics data - up to 26 months, depending on the analytics configuration.
- Marketing data - until consent is withdrawn or the data is no longer required.
We may anonymise data for analytical purposes.
06. Sharing Your Data
We do not sell your personal data.
We may share data with:
- Service providers, such as hosting, email, CRM, analytics or form processing providers.
- Advertising and analytics platforms, such as Google, Meta or similar tools, where relevant to the services or website measurement.
- Professional advisers, including legal, accounting and technical advisers.
- Authorities where required by law.
All third parties are expected to handle data securely and lawfully.
07. International Transfers
Some providers, including analytics, advertising, hosting or productivity tools, may process data outside the European Economic Area.
Where this occurs, we rely on appropriate safeguards such as Standard Contractual Clauses, adequacy decisions, or other approved data transfer mechanisms.
08. Your Rights
Under applicable data protection laws, you may have the right to:
- Access your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Restrict processing.
- Receive your data in a portable format.
- Object to processing based on legitimate interests.
- Withdraw consent where processing is based on consent.
To exercise your rights, contact us using the details below.
You also have the right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.
09. Cookies
We use cookies and similar technologies to improve website functionality, analyse usage and support marketing or measurement efforts.
For full details, please refer to our Cookie Policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact us by email:
Marmex
Pri vodnej vezi 3, 851 10 Bratislava, Slovakia
We may update this Privacy Policy from time to time. Any updates will be published on this page.